Susan holds a Bachelor of Arts from Sydney University, a Diploma of Education and a Bachelor of Languages from the University of New England, as well as a Graduate Certificate in Music and A.Mus.A in Piano (AMEB). Susan has taught piano since her teenage years and started teaching at a professional level after graduating from university. She has been teaching at the Wollongong Conservatorium since 1996.

Her professional experience includes a solo performance at the Sydney Opera House in 1989, and recitals held at various locations, including the University of Wollongong and the Wollongong Chopin Festival in 1996. She has experience as an accompanist and has participated in a variety of concerts and competitions throughout the region.